The customer service experience was exceptional. I will absolutely recommend this location to everyone
EMILIA D
Grandridge Safe Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kennewick, WA 99336
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
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They were out of straps, but luckily I didn't end up needing any. Straps should always be available in generous quantities. Collin Hooper was very helpful.
CHUCK WI’ve always had smooth dealings with U-Haul so at this point, I don’t have anything that could be improved for the next customer. I do find it strange that a lot of the rental experience is left up to the customer. For example, looking for damage to the vehicle. A U-Haul employee should walk out with a customer with a form to identify any damages. After all, if there were damages from the previous renter, U-Haul should have that in their records and inform the current customer of previous damages. Not doing that makes it sound that an unscrupulous U-Haul location may charge an unwitting customer for somebody else’s damage.
Laura MExcellent customer service!
JEFFREY BThe website was very slow almost couldn’t check out the van. The site kept crashing on us and the site that we went to pick up the van was closed and we almost didn’t get the Keys to pick up the van.
Rosa P