I asked for a dolly, it was not one in the truck. I called the dispatch and they sent me to the location at 102 veterans I was told one will be there for me to pick up. I get there, no dolly was available. One of the ladies had the nerve to ask if I wanted to buy a dolly. Wtf?!? I spent two hours on the phone and trying to find a dolly. Finally I got one from another location. Very unnecessary driving and time wasting because someone forgot to put the dolly on the truck. And I added extra miles from driving extra unnecessary miles because you guys gave me the runaround. Overall experience was terrible.
AURIC W
RightSpace Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Killeen, TX 76543
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Customer Reviews
- 3.5 Average Customer Rating
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FLOYD EI asked for a dolly, it was not one in the truck. I called the dispatch and they sent me to the location at 102 veterans I was told one will be there for me to pick up. I get there, no dolly was available. One of the ladies had the nerve to ask if I wanted to buy a dolly. Wtf?!? I spent two hours on the phone and trying to find a dolly. Finally I got one from another location. Very unnecessary driving and time wasting because someone forgot to put the dolly on the truck. And I added extra miles from driving extra unnecessary miles because you guys gave me the runaround. Overall experience was terrible.
Auric WNeed personnel there to check the vehicle when customers turning in the vehicle
JEFFREY DI dropped off the truck at night
JOSE L