Arrive to pick up a preordered trailer. When hooking up the right tail light, brake light nor turn signal would work. After calling the repair man who arrived promptly the lights would still not work. He changed bulbs however the trailer light would not work. I was told most people don’t care but I was driving to New Jersey from North Carolina and wanted all lights working. After working on the light for 1.5hrs it was decided to go to a neighboring store and get their trailer. The turn signal and brake light worked however the right side running lights did not. I didn’t realize this as the service man gave me thumbs up when checking before I left. The trip was successful however owning trailers of my own I have lights working before heading long distances. I don’t desire to receive a discount but the thought of offering one to show customer service would draw me back to this location. No need to offer now as I wouldn’t accept it but wanted you to know that both U-Haul trailers were not “fit” to be pulled that distance. My hope is maintenance is required to be performed by corporate to ensure U-Haul reputation is upheld
Lee P
Amplify Buildings LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in King, NC 27021
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Very helpful. Quick, accommodating and professional. Will be my recommendation and go to when the need arises.
BRANDI LEverything was great
Terry SNone needed. Great customer service and communication!
MIKE VFriendly and helpful! Thank you!
GENE P