The gas was 1/4 full - gas prices are expensive in the area so this was frustrating. We had to wait to be served because pizza was cooking. Difficult to take pictures of the vehicle with a limited parking area - the van was parked right beside the building Communication was difficult because of accents. Was uninformed regarding the use of the rental on the 407
Ruth G
Most Convenient Food Store and Pizza
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kitchener, ON N2K3M9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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This location tried many times to cheat. From gasoline level to the insurance which I refuse to take during booking. Truck is full of failure alert and barely to drive safely.
HARYANTO HTruck was smelling really bad like the smell you get from homeless people. Even keeping windows open couldn’t help.
KEDAR SWorst U-Haul Rental Experience at This Location! 🚨 I rented a truck today, and when I picked it up: The fuel gauge was extremely low. The tire pressure warning light was on, meaning the truck wasn’t properly maintained. Before returning it, I put $25 worth of gas, which was more than what it had when I picked it up. However, when I returned the truck, they told me I needed to add more fuel or pay an extra $15! 🔹 Scammers and completely unreasonable charges! 🔹 Vehicles are not properly checked before rental. 🔹 Terrible experience—will never rent from this location again!
Khaled DWas sent receipt for 151.35 but my card was charged 203.45
ROBERT C