The staff was very friendly and had my equipment ready to go when I arrived. Great experience!
nyssa c
Ship It Knox
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Knoxville, TN 37920
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The furniture dolly and furniture pads were not included with my purchase and made moving a 5-piece queen bedroom set much more difficult. The refund process wasn’t hard for those items, but moving without those items was. The mobile check in process was extremely complicated, and I wasn’t informed that I would need a passport, lease, or employer contact information. The app was also very confusing on what information was needed from whom, as I was checking in but was not the driver. When we finally got checked in, the keys were not where the app said they would be. They were in a lockbox by the door of the business, when it was said they’d be on the back of the truck, which was completely unlocked. Next time, I’ll go to a main uhaul location and will avoid mobile pickup if I can.
Mary SWe were given the truck literally empty of gas. The location was difficult to find because uhaul didn’t tell me the name of the business giving me the truck.
Carl WDropped the truck off with almost a half a tank and told them it was barely over a quarter when I picked it up. They put 10 gallons of gas in it after I left, then when I my back account and took out almost $200 for gas. Will never rent from them again or recommend them to anyone. But I will share my experience with anyone thinking of renting from them.
Ryan SSuper easy check-in. Recommend the app. Clean trucks. No stress. Would use again.
David P