I returned the trailer to the address provided on my text number, as shown above. When I entered to parking lot there were several trailers and a Uhaul truck parked on the property. I failed to see any "BF Car Care" business, but I did observe business named "Rocket Market". Since there were no obvious signs for returning equipment I entered the market where a eldery gental man was behind the counter. When I asked about returning the trailer, he appeared to be annoyed and directed me to a sign outside. In a window, in a small adjactant office, was a handwritten phone number, stating to call this number if a Uhaul is needed. I contacted the phone but it went directly into voicemail, where I left a message, advising whom ever, I had a trailer to return. After waiting approximately 15 minutes for a return call, I called again, again no return call. I could no longer wait for any assistance so I finally did the self check-in, scanning the small bar code and followed the directions on the website. I removed the security chains and electrical contact. I completed the on-line self check by taking the appropriate picture, submitting the information and left. It has been almost 45 minutes since I returned the trailer and I have yet to receive any return calls from BFs Car Care.
RONALD B
BFs Car Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in La Marque, TX 77568
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Customer Reviews
- 3.5 Average Customer Rating
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Thanks U-Haul is so stress free!
Aaliyah LTrailer was covered in motor oil
Mike HThe guy that worked there was nice but it is a super sketchy location. There was an abandoned grocery store and the location was around the corner from that but it was still inside the same building and there are a lot of random displays for different businesses inside the uhaul location so there are a lot of things happening in that tiny space. The truck was in not the best condition. It didn't have a full tank of gas either.
Gina kDid not receive any written rental contract. Only what was in the app….. when we returned it in Appleton Wisconsin. That facility was very surprised that there was no written rental contract.
Chad Z