Online when U-Haul ask where you would like to pick up what you're renting, I feel that the equipment that you are renting should be at that location where you requested if that equipment is not there it should be up to U-Haul to find the equipment that you want in another location and deliver it to the location you requested, not getting surprised when you go to the location that you requested and the equipment that you rented is not there, than you have to go on your own to a different location and pick it up. For better customer service it should be delivered to the location you requested online. And not make the customer go to a different location and pick it up.
David W
Parkway Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Country, BC V4V1Y1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Great
PHYLLIS MRear box was clean upon renting. Only issue was the truck windows and side mirrors were extremely dirty. Cleaned them myself.
RICHARD DIn Lake Country BC, that U-Haul dealer was great ! Very friendly, and helpful people, highly recommending that store. Thank you so much.
Iaroslav SUnprofessional and rude staff, truck not ready, had to wait 1/2 hour for them to move materials stored in the truck and clean it out.
JOHN N