We arrived at our 1000 appointment time, the owner was away and it took 15 minutes for him to arrive. We spoke through a Ring doorbell, very professional. I had a dolly included with my rental but truck nor location had a dolly so I had to drive to a different Uhaul to pickup a dolly. Lastly, the gas was well below the empty Empty level and when I pointed it out, the owner said he hopped I had enough gas to make it to a gas station. Definitely not the way I wanted to start may day before my 400 mile journey North. I recommend you cease service with this location.
PAUL J
How High Hydraulics
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lancaster, CA 93534
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Customer Reviews
- 3.5 Average Customer Rating
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They told me to leave the key in the drop box and did not assist in closing the reservation until Tuesday (4 days after i dropped off the vehicle) and would not answer the phone when i called for help.
Elizabeth TThe owners were very friendly and helpful 👍🏽
Martha CHow High Hydraulics is a fantastic establishment and very accommodating. I'll highly recommend them as a U-Haul provider and as a local business. It was a great experience. Fast, friendly, easy.
Joshua MA little confusing at first because the U-Haul sign was difficult to see, but the owner was polite and professional.
Mark H