U-Haul LOST/CANCELLED my reservation!! I was told to drive thirty minutes to a SECONDARY location. I tried calling on the way and no one ever picked up the line. I was 1 1/2 hours late for my scheduled appointment and will NEVER use you all or recommend you!!!
Moving Truck Rental in Lansing, MI at U-Haul Moving & Storage at Waverly Rd
Moving to or from Lansing, MI 48917? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Waverly Rd.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Waverly Rd
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Lansing, MI.
Cargo vans and pickup truck rentals in Lansing, MI
U-Haul cargo van rentals and pickup trucks in Lansing, MI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Lansing, MI 48917. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
It was a good experience keep on doing what your doing.
No comment at this time
I've used this location before and today was my worst experience overall. It was busy (which I understand they cannot help). The staff were not wearing masked and if they were they were under their chin and not covering their faces. The truck was clean enough but my blankets were gross - dirt and sticky substance on them. The truck felt like it needed some maintenance on the brakes and tires. Overall, it was relatively inexpensive and it got the job done.
They reported my gas level of return way down under what I dropped it off at and if it was that low they need to watch there cameras to see how it ended up that low that's missing a gas can amount then what I returned it at!!!
I rented from U-Haul in the past. I never had a problem and when I needed a cargo van, the first thing I did, was to rent it from U-Haul again. The staff is very friendly, knowledgeable and professional. I will definitely rent from them in the future.
Greet customers as soon as one walks through the door instead of ignoring one and looking miserable to be there.
Both times I came in there a staff member was not wearing a face mask, which is currently against the law in MI. That is NOT a great thing to see when someone in my family is in the high risk category for COVID-19.
Road in front of location was under construction (closed to through traffic). Send email information about best access route during the construction
So disappointed in the truck rental The cab was overwhelmingly heavily saturated with cigarette smoke. I could not exchange or trade the truck because there was nothing else available. The truck cab was not clean or sanitized. Overall very concerning considering current Covid situation. Inside the truck cargo area it was also dirty and caused many pieces of furniture to become marked, marded with black rub marks not removable with deep heavy cleaning . .
Nothing at all everyone was great
The return time should be able to be extended. But not ask the customer to return it immediately, since accidents always happen during moving.
Not right now. Construction in area makes it difficult to get to and from.
Your call center could, should and must give location information to customers when talking on the phone. I called the Waverly location and was on hold for 20 min or more. I had no odea I was rerouted to a centralized call center. #1 customer may call (as I did) a location like Waverly Rd. But Reservation was made ( by Uhaul Rep) for a different location. Operator or Rep from Uhal said, (when I asked where exactly are you on Waverly?) location directions are on the email. Well I know where Waverly is so we just went with that. Get there and Reservation was at another location. The Gentlemen at the Waverly location were very nice and responded to my stress like Heros. One had a Batman belt on. I called him Batman. He came to my RESCUE. Our world today, could use a few more Super Heros like him. Very calm and there to be of service. I will most definitely recommend this location. Thank you again for making my day easier to deal with. MK Hughes
The inside of the vehicle was clean and overall well maintained, but the outside looked like it had not been washed in awhile.
Allow customers to borrow hitches along with trailers.
Loved the application. Was resistant and reluctant to use it at first, but the line was soo long when I was returning the van that I pulled it up while waiting in the line and was able see how convenient it was to use. Thank you,
The 2 workers were completely overwhelmed,but with the lines being out the door they handled things very professionally and with curtesy
I have rented here before there just wasn't enough staff employees to serve the demand I had reserved the equipment the day before but day of pickup I waited 45 minutes before talking to employee
I was told I needed to check in on my phone to protect myself & employees, I had to find my truck which was parked in the back of lot ,after waiting 20 minutes to check in by phone I had to go in & get the anyway. I wore a mask as noted on door & when I went in the employee's did not have masks, why did I jump through all hoops for nothing! Others renters went in office , showed license & a employee brought their truck by the front door . That's service , not what I had!
Check the trucks before signing them out. Got truck with no working headlights.
Since we are under COVID restriction, it was very good.
Window lever top is broken and keeps popping off.
I have used this location in the past. They are a great team.
I was given a very old model of a trailer. I asked to switch to a newer model which seemed to be available and was assured that though the trailer was old, it worked fine. I asked if the tires, specifically, were in good condition. I was assured they were good. Also, the lights, at first were not working. The U-haul associate changed a fuse on my battery, which seemed to solve the problem. When I returned my trailer, after a cross country journey, from Lansing, MI to the location in Englewood, CO, the associate working there was appalled that they ever let my trailer leave the lot. According to the U-haul associate in Englewood, the trailer had a bad tire and the trailer itself had enough damage that they personally would have never let someone use it. On top of this, my lights were not working, and so I had no idea at what point in my 1,200 mile journey the lights stopped working. I was so upset, and also felt incredibly lucky that I had made it safely to my destination. I couldn't believe I was ever given the trailer that I had.