The lady working the counter was fantastic. Very knowledgeable, had everything under control even if there were some things that weren't quite right when the truck was returned by the previous renter.
Gerard B
A1 Dollar Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Las Vegas, NV 89117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing service was easy and great!
Donald FThe woman who called me to see when we plan on bringing back was aggressive. It wasn’t what she said but how she said it. We discovered that we needed to use the truck for another 24 hours than initially planned. Her tone and fast speaking felt harsh. When I pointed out her behavior she immediately changed her attitude. I realized we all have trying days, maybe she should have delegated the call to another person in that moment to check in with us as the client.
Liberty AKeeping reservation details (like opting out of insurance) if the original pick up location was changed last minute due to U-Haul not being turned in from previous user. Reassigned location added the insurance without my knowledge.
Jorge Zbetter training on application. My experience was horrible. I spent in excess of 1 hour trying to get the truck. Finally had to get corporate assistance to handle rental. Received truck and left only having to return because the truck had been locked downand the agent never unlocked the combination so I could gain access to rear of truck. I ended us having to pay 2 individual workers for and hour plus having these delays plus $1.19 for eack mile. The truck drove like S__t, the transmission sounded as if it were going to drop. Horrible experience don't think I'll rent again.
Limuary J