U-Haul came and got the truck I reserved! No notice! Just came and took it. We had to use a smaller truck. Took us three trips! U-Haul used to be a dependable loyal business; many years ago! Not t now! The business owner was so mad he threw the keys at the U-Haul ppl! No way to run a good business at all! U-Haul isn’t at all the company it used to be! I missed a day of work because we ran so far behind! I’ll never use U-Haul again I can assure you of that !!!!
MITZI H
Milam Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Laurens, SC 29360
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Service was professional and convenient
SHERRY BThis review is about the Uhaul in Greenwood,SC where I had a reservation to pick this truck up, they never notified me of the fact that I should go to Laurens instead of Greenwood. After driving from Florida and going directly to Greenwood we loss 2 1/2 hours of precious time. They never apologized in fact they totally ignored me when I asked why they didn’t call me, text me or email me concerning the change in pickup location. I have an account and all my contacts were there, they never tried to contact me and that’s so unprofessional!!! I can’t begin to tell you how this messed up our time schedules and it was so frustrating and unnecessary.
BRENDA BChange nothing. Everything was perfect. Thank you for helping me and my family.
Cineitra PLet the customer know that the location closest to their destination may not be the same in the contract agreement
BETTY L