Change the hours to match the locations hours. The U-Haul app said I could pick up at 730. I called location at 730 when I arrived and was informed that they did not open until 9
Thomas P
OS Car Garage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lexington, SC 29073
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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I made a 24hr reservation to pick up a 5X9 utility trailer with a ramp for 10am on 10/30/2024. I was there a few minutes after 10am and they didn't have any idea I was going to be there for the trailer. After getting everything straight I got the trailer and left. I returned the trailer at 9am on 10/31/2024 and was told by someone who was there when I picked up the trailer that I was good to go and could leave after unhooking the trailer. So I did. I called several times throughout the day bc the status of my rental online said "overdue" even though I was an hour early returning it. Finally, after 5pm on 10/31/2024 I received an email stating that my rental had been checked in and I was good. Now, I'm still waiting to get the deposit, which I was not told about until I was standing at the location to pick up the trailer, refunded back in my account. Overall, this location is not very good with helping or keeping up with the U-Haul rentals. Very poor customer service.
Stephanie VI turned the truck in around 1840hrs on the 15th. When I received the receipt, it stated that I turned it in on the 16th at 1052hrs, 14 hous later. I may seek out other options for my next move using a truck.
DAVID BThe location didn’t look like where you would typically drop off a rental truck (apart from the small U-Haul sign stuck in the ground). Very small parking lot and not very easy to maneuver with a 20 foot truck.
CHRISTOPHER BRental person was not on time. Truck was received 45 minutes late from reserved time. Furniture pads paid for were not received, still trying to get refunded for them. Will never rent there again. Put my entire day behind schedule.
James W