The rep was very nice and wanted to be helpful. I appreciate that this place is sort of a "satellite" location, but I really needed the moving pads I ordered and instead of two dozen, I got THREE! That didn't help much and made this a serious pain in the butt. I had time constraints and no options but to use household items for protection and it really didn't work. I'm not happy about that at all. The truck was great and all else worked well.
BARRY B
Falcon Foods
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lockport, IL 60441
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The employees were very helpful and the rental process was straightforward.
Joseph KLow fuel when picked up. Made me late to my pick up for what I needed the truck for.
BENJAMIN MNot sure if the lockbox for key drop off has a time code for dropping off keys or if when the attendant notices the truck is returned, but either way I was billed for 1 extra day. According to my billing statement I was 20 minutes late for my return on Christmas day. Dec 25th. This is ridiculous.
Barbara DSomeone added the insurance to my final invoice when I declined it during my reservation.
Trenten M