Trailer was filthy with something sticky on the floor. Pads were dirty with debri in them.Claude B.
Moving Truck Rental in Locust Grove, VA at Lake Of The Woods True Value
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Locust Grove, VA 22508
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 5.0 Average Customer Rating
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Both rentals this week were greatTIM G.
Worked wellStephen H.
Very friendly and accommodatingChristine F.
The staff at this location has always been wonderful and continue to be so. Only issue I had was I had rented the U-Haul from this location but my reservations went to a location approximately 50 miles from where I was trying to move items. I was so appreciative that the staff helped me make sure I had a U-Haul even though it wasn't the size that I had originally planned. If they had not had a cancellation I would not have been able to do this emergency move. Again the stop was absolutely wonderful oh, that is why I wanted to originally rent from this location. Now for the reservation online and that procedure was a complete nightmare. When a customer states where they want to pick up and drop off U-Haul it should be that location they originally pick. Unless there's no availability but on the website it showed that there was availability. Again staff absolutely fantastic reservations online not so much. And constantly hounding a person by phone call is not a way to keep your customers.Stacey E.
The truck had issues with the window wipers. They would not come on unless you started the truck turned it off and back onLATONYARENAY S.
Exceptional returnROBERT K.
Great customer service!ROBIN G.
The gentleman that assisted me was very helpful and friendly.Nina S.
Nothing to comment.Tony G.
The whole process of obtaining my truck was quick & pleasant...will always use them..Melissa S.
The transaction was very professionalKeith H.
Very satisfied with everything.James H.
Great experience with this location!!!Richard B.
Great folks to work with. Very helpful and pleasant.BARBARA B.
Just keep it the way it is....OUTSTANDING!!RICK N.
Extremely helpful.Patty I.
Always a great experience, the staff at True Value are all very pleasant to work with and always helpful. Thanks to everyone.Paul O.
Best customer service I've experienced in years. Equipment was in excellent condition and better than expectation. And the price was reasonable. I'd say don't change a thing. Seriously the best customer service ever!BEN M.
Excellent service!CYNTHIA W.
Mobile App check in is so easy and the staff is very helpful. They asked if my rental experience was a good one, which I appreciated. The truck was brand new.Jeremy S.
The service is what makes it topsRobert B.
Customer service was goodHilda L.