Prompt service and courteous
Carmen S
Ship Lincoln Heights
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Los Angeles, CA 90031
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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No negative comments, everything was excellent!
JOSE FThe only negatives to discuss were upon receipt of final billing after vehicle return. It is inexcusable to be charged for one quarter tank of fuel, when the vehicle was returned in the same condition- after only a 1- hour use! (Even if returning after- hours.) It smacks of deceitful billing practices. And upon attempting to resolve the overcharge, it was complete incompetence: being charged an additional fee for the correct amount; not receiving a credit for the original overcharge, and then final resolution of leaving my credit card with the original overcharge instead of the proper reduced fee total. I was then told by the Uhaul location manager that I would have to resolve the billing on my own. Should never have happened in the first place. Being polite in person & over the phone can't offset the inconvenience & frustration. By the way, UHaul customer service completed the billing correction for me in minutes. This Uhual location couldn't have achieved the same result for their error with an industry inside line? Utterly unacceptable.
VICTOR FThis shop charged me for a one trip rental after I told them I would need it for 3 days and multiple trips in that time frame. They charged me for a single trip, causing the bill to read I went over my milage by 200+ miles. I would absolutely not go here again, nor recommended anyone go to this location. The staff were here directly caused me to pay WAY more than I needed to pay! A huge scam and rip off!
Robert MGood service
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