When arrived at the location which was not our original agreed upon location the location had been changed 12 hours before our pick up date by uhaul corporation nobody knew what to do we had to call store owner who wasnt present at all she had the local homeless guy who was drinking a beer at the time handle our transaction nobody inspected hooked up or did anything we left with a broken trailer no receipt and no rental contract what so ever. When we pointed out the trailer was clearly broken we were basically told oh well theres nothing we can do for you. Nobody was willing to do anything at all.. it was honestly the worst experience ive ever had with uhaul. I would recommend any other company do not use uhaul if u have to pick up any equipment in lost hills california. You will be disappointed im shocked this is how uhaul is willing to do business or that they are ok with this company representing their brandJordan F.
Pannu Star Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Lost Hills, CA 93249
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- 5.0 Average Customer Rating
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Great service and was a very smooth rental.TROY K.