The truck was filthy when we picked it up. We had to sweep and there was a huge pile of dirt that came out. Extremely not pleased and will not be using this location again.
Brittany S
Cainsville Home Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brantford, ON N3S0H4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Took sales associate a long time to figure out what to input into the system to allow the rental. Had to get external support. The trailer is not well maintained broken glass on deck, jack was hard to turn, strap ratchets seized and freyed. Doing thing digital was not efficient from pick up to drop off. I've rented many things from uhaul but never had this many issues.
Lynh DThis 15' truck is absolutely disgusting. After I brought to my warehouse when I opened the cargo hold roll up door the nauseating stench was unbearable. The walls and floor were covered in a brown/black substance. I have spray the interior of the cargo hold with extra strength vinegar and washed down with hot water. I picked this truck up at a location completely out of my way, had difficulty picking it up from the clerk and before I can load anything into it I have to clean it. This is unacceptable, I hope this company will take better care in cleaning these trucks. I rent on a regular basis and this is not the first time we have had to clean, however not to this severity. Absolutely disgusting - I will think twice next time about renting from Uhaul, and I most certainly will let others know to check the cleanliness before driving off the lot.
JENNIFER VGreat and help and understanding of the rental process. Excellent customer service and personable. Thanks again.
DARREN KThis is my second time using new hall. It was a little frustrating with the online stuff last time. I actually talked to a person and the carriers of this vehicle were awesome. They helped us with everything.They are beneficiary to your business
DAVID M