This 15' truck is absolutely disgusting. After I brought to my warehouse when I opened the cargo hold roll up door the nauseating stench was unbearable. The walls and floor were covered in a brown/black substance. I have spray the interior of the cargo hold with extra strength vinegar and washed down with hot water. I picked this truck up at a location completely out of my way, had difficulty picking it up from the clerk and before I can load anything into it I have to clean it. This is unacceptable, I hope this company will take better care in cleaning these trucks. I rent on a regular basis and this is not the first time we have had to clean, however not to this severity. Absolutely disgusting - I will think twice next time about renting from Uhaul, and I most certainly will let others know to check the cleanliness before driving off the lot.
JENNIFER V
Cainsville Home Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brantford, ON N3S0H4
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Customer Reviews
- 4.0 Average Customer Rating
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Great and help and understanding of the rental process. Excellent customer service and personable. Thanks again.
DARREN KThis is my second time using new hall. It was a little frustrating with the online stuff last time. I actually talked to a person and the carriers of this vehicle were awesome. They helped us with everything.They are beneficiary to your business
DAVID M