We spent 45 minutes cleaning snow off the truck before we could even leave. Then had to break up ice on the rear to raise the door. Another renter loaned us his scraper. Was told someone would help but they didn’t. I have a picture if you would like to see it. I feel some type of refund is in order as this cost us so much time in our move.
Abbey S
R&R Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40219
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was charged a 15 safety fee that I told the guy that I didn’t want or need and he charged me anyways .. also the truck I got had issues … started blowing out smoke and leaking antifreeze luckily I was able to get it back to the destination before it broke down on me … air conditioner went out … When trying to tell the guy at the station about it he said call customer service .. so def not the best service I’ve had …
Rebecca FThis was the only truck they had. They had no trailers. I was charged over $40 extra and was told that was a deposit and I would get it back. I didn't.
Deborah II was suppose to get a dolly and did not
Deborah LNo issues.
MANUEL F