Cabin was dirty, clerk was not ready for me stating the “system was not logged in” and U-Haul has yet to respond to me having to send me 20 min away from my previous reservation then charged me for the extra miles when returned. Very poor experience
Zachary R
R&R Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40219
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Switched last minute to a location 25 minutes away and not provided with a dolly as requested and needed due to the new location.
Alayna PEXELENTE SERVICIO
Reinier RWe spent 45 minutes cleaning snow off the truck before we could even leave. Then had to break up ice on the rear to raise the door. Another renter loaned us his scraper. Was told someone would help but they didn’t. I have a picture if you would like to see it. I feel some type of refund is in order as this cost us so much time in our move.
Abbey SI was charged a 15 safety fee that I told the guy that I didn’t want or need and he charged me anyways .. also the truck I got had issues … started blowing out smoke and leaking antifreeze luckily I was able to get it back to the destination before it broke down on me … air conditioner went out … When trying to tell the guy at the station about it he said call customer service .. so def not the best service I’ve had …
Rebecca F