On Sat 6/ 28/25 I arrived in Johnstown and unloaded the truck and cleaned it out, I filled the gas tank, called the # for Sideways Fabs and the lady said I could drop it off and put the keys in the drop box that there was no one there at the time. I did not have to have it back until 7/1/25 but wanted to get it taken care of. When we got there the place looked like a junk yard, we found a place to park and put the key in the box. On Monday I called and when I told the lady my name and tried to talk to her she hung up on me, when I tried to call back it went to voicemail! I called U-Haul and told them about it and she took down my information. I went by the place and took pictures of the truck and location. So the truck was returned on 6/28 not 7/1. I am not happy with the way things were handled and I am upset about it! I am 72 years old and I think the system is very poor! Since then I have talked to several people who said they had issues too! I just today 7/10 received the receipt from bringing it back on 6/28!
Linda C
Sideways Fab
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Loveland, CO 80537
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Customer Reviews
- 3.5 Average Customer Rating
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Sideways Fab didn’t even look like a business. The door that I opened to find an employee looked like the entrance to a cluttered garage. I had to yell in order to find an employee. Fantastic vehicle but I would NEVER return to this location ever again.
Chris CAgain, I don’t know why I’m being charged for the cleaning of the truck when there was mud in the truck when I got it and now I’m being charged for 25 dollars when it was the previous person
STEVEN SNo one is ever around, so best to do it online first of all
ASHLEY TDropped off after hours. Didn't have contact with any staff.
ROBERT W