Pawn shop facility. Gentleman at counter was nice, but not the u-haul employee. We left the keys in a drop box, and the dolly in the back of the truck as per online instructions.
KYLE C
Freds Gun Emporium Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lubbock, TX 79407
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Not give them a truck with issues after customer voiced concern about issues. Causing the customer to become a full day behind schedule stuck in 100 degree plus weather with their children, while waiting for roadside.
Christopher KThe only issue I had was the right side lights were out which makes it a bit dangerous in a big city.
GARY BWe went into Fred's Gun Emporium to return the vehicle and while he was happy to do this manually I mentioned I had downloaded the app. He showed me how to return the vehicle through the app and I completed it within minutes. Everyone has been so helpful! I am very pleased with the whole transaction from beginning to end!
SHERRI DThey went above and beyond to help me. Friendly, professional, and knowledgeable. Highly recommend! Great experience overall!!
Julie K