I, along with another customer, stood waiting for someone to show up at this location to handle our transaction. I arrived at 1300 and the lady arrived shortly after. She tried calling the store while I called U-Haul to get some attention. After about 30 minutes, the lady lost interest and left for another competitor's vehicle. Once the owner arrived, I had no issues at all and completed my transaction. Great guy (owner), but the U-Haul business does not appear to be his focus. Once I returned the trailer, I had to unhook it and store it away as employees ( I guess) were tied up working on truck. I did not see/find the owner during this return process.
CHARLES E
Auto Sales Direct LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Macon, GA 31204
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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They were super friendly and had the equipment easy to get to. Only issue was that I originally had it setup to pick up via mobile at 8 and was unable to. Had to wait until 9 when they opened for the equipment to be available even though I was doing mobile pick up.
RONALD WBusiness was closed with I dropped off the truck, so I didn't interact with anyone.
Joshua HThe guy was very helpful , patient and very professional !! I’ll be using this place again if I ever need another U-Haul in the near future !
COURTENEY MThis Macom, GA location was packed with cars, trucks and junk when we arrived. Waited 15 minutes for response from person on duty. He sent me around back to a dilapidated van parked there. Took another 15 minutes to wake up person living there to find open space and assist with off loading our trailer
Albert R