I paid an extra 1/2 a tank thinking I would reimbursed. They told me I had to eat the cost. Shameful should be a sign to let renters know. I would have left it in E. Would like to be reimbursed for unused fuel!
Monica W
Regional Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Madison Heights, VA 24572
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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A1
WAYNE PGood service, very friendly folks.
SAYFORD CStaff had outstanding customer service and rapport.. I rented for local .. for few days .. I brought back n the gentleman took care of paperwork n all .. I shall use again..definitely.. thx George 👍
GEORGE DJust have a question here about my rental, when I originally rented it, I had chosen a location that was closest to my destination. I even confirmed this on the phone with a representative. I was then contacted a few days later stating that no location near where I needed to be had an auto transport, I was then told that not even a tow dolly was anywhere close either. This added time to my trip, I was also told at the pickup location that my account was suspended and I had to call u haul again for a 3rd time now. When I called and spoke to the representative I was told that I had no issues with my account and my balance was 0. Another issue I had was when I originally rented I choose no insurance but somehow it was added on to the rental, I would like some of this rectified. Also it wanted to mention the tow straps both loosened twice on the trip and I had to constantly check the straps.
Robert D