Although the location manager was excellent the self check-in was a disaster. If I had been there after hours I would not have been able to use the self check-in feature. There was not a number available to call for assistance like was offered during the checkout process, where the self checkout process wouldn't work as well. I used the self checkout/check-in process 5 years ago with know issue. Don't know why it wouldn't work years later.
Jerry M
Arkansas Commons Malvern LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Malvern, AR 72104
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
awful. maps take you to a parking lot where the numbers on the window doesn’t match then there is a ran down u-haul sign with another sign saying they moved around the side almost in the back you could not see it was for u-haul or anything very poor advertising the trailers there looked like weeds we’re growing around them so the business it’s self looks very worn down
Megan AWhen I arrived at this location, the app didn’t recognize that I was there. I had to actually drive a small distance away for it to see that I was in the area. Also, when I tried to take the pictures before taking the truck, they would not upload for some reason. I did however get it figured out but it probably took 30 minutes or more to get the keys. It would be nice if it wasn’t such a lengthy process.
Donna AI dropped off the day after I received truck I called numerous times to make sure got checked in since I was after hours no one would answer so called 800 so they could get them to do it ....days later getting text about family waiting on truck I already dropped off days ago called 800 obviously still no one saying checked in then finally get receipt saying checked in Sunday no I dropped off Thursday so not good for me at all and app wasnt working for me to do self check in which never was really explained anyways
Linda HI will recommend ....they are excellent ❤️❤️❤️
PAUL H