The U-haul cell phone app is useless. Pictures never get uploaded through my cell phone. With the cold weather to do all the pre-checking outdoor, it is not decirable while we need to do all 50 times of upload and still failing. Until we call the call center to give us a link through email. then to do all the upload through the link instead of the Apps from cell phone. Also, returning the truck will do the same. very disappointing with U-Haul .
Siu K
Woodbine Chrysler
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Markham, ON L3R2N8
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Customer Reviews
- 4.0 Average Customer Rating
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Biggest opportunity for improvement IMO would be to have the vehicle released to any given customer with a FULL fuel tank. Customer would return vehicle with a FULL fuel tank. Very easy for the user and they would know exactly how much was spent on fuel without ‘guessing’ at the fuel pump trying to match what was left from the previous use. I am pretty sure that I have previously rented from ‘the friendly competition’ who make this their policy and it makes for an easier / simpler process.
STEVE Pfriendly staff only complaint is the truck could use new wiper blades
Charles Cwe didnt talk to anyone. we returned online
KESTER BCheck in/ out staff were very friendly and helpful. The rental was nearly new, only 24,000 however the drivers side floor had mud all over and the windshield and side windows were very dirty. So dirty I had to stop and clean them myself.
CHARLES B