The charge for refilling the tank was unfair, I contacted u haul and did not receive a response. I took the truck out with 3/4 tank and filled it to more than 3/4 tank before returning. The truck at this location is parked on a steep slant, this creates an artificial reading of the gas gauge.
jeffrey w
Mollys Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Martinez, CA 94553
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Customer Reviews
- 3.0 Average Customer Rating
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Everything was great until I returned the truck. I left it how I got it with even more gas then I picked it up with. My final invoice got charged an extra $48 for " missing or damaged" parts. I guarantee this was not the case. When I returned the truck the guy just took the keys and said "I'll take care of it" didnt even do a walk around of the truck with me. I also have a video walk around of the rruck when i picked it up. I believe I was taken for $48 and deserve a refund.
JEANETTE Kdrop off was good, my only advise would be for uhaul to give accurate drop off addresses.. i received 2 different addresses. customer service was very helpful and maybe mines a one off but better info given at time of reservation would be great
DANIELLE LThe vehicles could use a good cleaning on the windshield before it goes back on a rental
Paul SFuel level was lower than stated, low tire pressure light was on remained ob after adjusting tires to manufacturers specifications. Intsrior was not clean at pick up.i spent 40$ cleaning van before returning. I spent 10$ at a coin operated air pump attempting to reach manufacturers specified air pressure. Tires were 30 psi low. Time is money. Then i fibd a bill remaing dor 390+$ which im contesting.
Brendan F