I was informed at the drop off location about a mileage charge that was never communicated to me. Not sure who’s job it is to let the customer know, but it was very surprising and frustrating. It may be the responsibility of the person I reserved with over the phone. This could be improved. The service at the drop off location was quick and easy and professional.
James C
NB Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marysville, CA 95901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.5 Average Customer Rating
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No U-Haul boxes for sale. I ordered an appliance dolly, truck did not have one and employee said he did not have one. Just as I was departing the parking lot, the employee found an appliance dolly.
JOHN DThe truck was filthy and there was no loading ramp on the truck.
Cecilia RNo good Too much price
Neeraj nQuoted me for $65 and somehow I ended up at $135 for 14 mi of usage. A full tank of gas and 5-hour rental. Such a rip-off will not be coming back.
Tiffany S