Mobile pickup is pointless at this location. Still have to interact with an employee who stands and watches you as you do the first mobile pickup steps, then doesn’t understand what’s supposed to be happening and makes the experience take way longer. I repeatedly had to show the instructions on my phone while she argued with me about what was supposed to happen, directly contradicting the U-Haul instructions in the app. Super frustrating and uncomfortable. There are other locations nearby for U-Haul pickup so I will never use this location again and would warn others to avoid.
LEYNA M
Maynard Bp Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Maynard, MA 01754
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very friendly and so easy and flexible
yining wMy reservation was unexpectedly changed from my expected pickup location at 117 Great Rd in Stow to this location. An email was sent saying "my reservation was updated", but I did not read it carefully to see that the pickup location had been changed, so I first went to the original requested location to pick up the rental. They had no record of the rental, and I had to check my email again to figure out what happened, which was not a great experience. The location at 1 Powder Mill Rd was fine, but while I can understand that it may sometimes be necessary to change the pickup location, I think the email sent when this happens should more clearly note that the location has changed, probably in the subject line of the email message.
Glen DVery easy and smooth transaction.
Jun CKeep going 💪
Andrice Y