I am quite upset to learn my bill includes a $25.00 charge for an item of insurance (Safe) I never asked for nor approved, I have my own insurance and would have had no need. I hope this was a clerical error because it could be misconstrued as a scam and would need notification to the Better Business Bureau. Whereas it might have been a clerical error I expect a credit ASAP.
Anthony C
Maynard Bp Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Maynard, MA 01754
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Customer Reviews
- 4.0 Average Customer Rating
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Good job
Garry MThe location is fine.
Gregory YCustomer service was quick and efficient, everything we asked for was already provided. The only thing that could have improved our experience would have been on site parking for customers to leave a personal vehicle during the rental.
Katharine BTruck was trapped behind another truck which slowed me down a bit. Attendant (very sweet) could not explain why my preferred drop off site was not available. Truck had a very clunky automatic transmission which seemed to downshift too easily and upshift too slowly. Had to manually switch gears a couple of times.
Roger F