Check in was a nightmare. Took too long. Also I was charged with gas price and should not have.Wenly N.
Moving Truck Rental in Mc Kees Rocks, PA at Super Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Mc Kees Rocks, PA 15136
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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There was a cover attached to the drivers seat that came off every time I got up and it was very Uncomfortable. The check engine light was on and made me really nervous, the vehicle also pulled a lot on the road and it made me even more nervous. This is not okBrandon W.
Mark down the accurate amount of miles used by the customer I used approximately 4 miles total and was charged for 134. TERRIBLE SERVICE and poorly run Now I have to wait 3-4 days for them to look into it and have a uhaul manager call me backRobert D.
The drop off was questionable. It's a convenience store. There was no signage that let you know that it was a uhaul rental place. Not one that I saw. The way we did know was because there was 2 other uhauls in the lot. The lady behind the counter just looked at us so we asked is this where we drop off for uhaul. She said â€œyesâ€. I said what do you need? She said â€œ just give me the keysâ€ so we have her the keys and asked if she needed anything else and she said no. We left. I did call uhaul. To make sure everything was ok because I wasn't comfortable with just walking away without signing anything.THOMAS T.
Actually get all the stuff out of the truck for the next person. Provide an appliance dolly if the website says it's available and the customer pays for it. Fix the check engine light cause why is the check engine light on. Put the return key box somewhere visible not behind a concrete barricade near the ground completely hidden.Richard J.
Clean the floor of the vehicle might be better but I could use the vehicle without a clean floor. I didn't like the online check out and check in The picture taking portion of the check out kept telling me my phone's memory was low causing me to delete some pictures in order to complete the check out of the vehicle.Edith H.
Super mart is great and Niki my U-Haul rep was AwesomeVincent S.
I was overcharged. The rental was 40. Bucks. I got charged over 100 dollarsTalena R.
I reserved an appliance dolly and they rented it to someone who was there earlier than me.Kenneth S.
the 10' truck i used had a floating gas needle, the check engine light was on, and the truck steered all over the place and alot of noisesshane H.
I had reserved the truck for the wrong day and the staff took the time to adjust the order and get me in a truck the day I needed it. I can't thank them enough!!!!!!!! Great Job!!!James W.
See comments in other box.Joseph M.
Vehicle was not very clean. Drive wasn't smooth. Parking at the location was not easy.Naishad S.
Located out of a convenience store in Kennedy Township. Not the cleanest vehicle I've ever been in, but excellent customer service. They totally saved the day when Uhaul pickup location somehow -- at the last minute and without a heads-up -- was moved halfway across town. Super nice, helpful staff.Bonnie P.
I got charged $16 for fuel even though I filled it up to the exact marking of 5/8. Not a good experience. Uhaul inside seating was dirty and had trash still inside. The hatch and storage space for loading the equipment was dirty and had a dried up pop/juice spot where the customer I was moving for made me clean it before actually starting moving their stuff. I expect a refund or price adjustment for this horrid experience. Thank you.Nicholas W.
Keep up the good workCandice S.
Considering the abuse these vehicles take, the truck was clean. My only concern was the engine light was on. We were staying local and within 7 miles of each location, otherwise, this would have been a major concern. Employee at Super Mart was so nice and helpful!Trisha B.
The interior cab should be cleaned better. When wiping door handles, steering wheel, etc., our wipes were very dirty.John C.
Provide people who know how to assist your customers with checking in and perhaps who can at least fake caring if someone is having trouble or not knowledgeable about the U-Haul renting procedures.Kevin O.
The check wmgine light was on qhen i picked it up and still on when i dropped it off. Also tjerenseemsnto be about a 20ndollar over.chargeErik M.
The vehicle was not clean including spilled beverages in the cup holders which made it sticky..I checked in one but still had to checkin at the location..when I returned to the location they did not check the vehicle with me she just said she would go out later and take a pic of milage and fuel..so tell me what would happen if some damaged the vehicle ie..backing into it before she checked the vehicle..should I be responsible?? Over all not happy with the rental at all !!!Larry B.
One person working. Trying to juggle a busy convenience store and book uhauls onside. Took 40 mins to get truck. App wouldnt work and neither would their system.Chris T.
Water in the truck wet my couch, I only put 0.6 tenths miles on the truck and they charged me for 20 miles. They're running a scamAlexander A.
This location was horrible. They were extremely rude, called my elderly mother and said I was supposed to pick up truck at 9 am and they were going to give it away. I prepaid the entire rents in advance. So it was paid in full for the 5 days. It was extremely stressful as I was in an airplane flying in to pick up the truck for a one way move from pa to FL. I would never use this again.Stacy K.