Moving Truck Rental in McDonough, GA at U-Haul Moving & Storage of McDonough

915 reviews

2055 Avalon Pkwy   McDonough, GA 30253
(Hwy 20/Exit 218 I-75S Take Left at Light iat Chick-fil-A)

(678) 466-6513

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(678) 466-6513

2055 Avalon Pkwy
McDonough, GA 30253
(Hwy 20/Exit 218 I-75S Take Left at Light iat Chick-fil-A)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Truck Rentals

One-Way and In-Town Local Rentals in McDonough, GA 30253

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

915 reviews

Let us know what you think.
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Write a review
Rating:
5.0

Keep up the good work

ROBERT U. 
Rating:
5.0

There is not a place to rate the online UHAUL system and POD system, so I am forced to do it here. I got an email from UHAUL saying my pick up location has changed and that the location is open at 8 am. Only to find out that my truck was not there at the new location and I had to pay more for a bigger truck and the location opens at 9 am not 8 am leaving us to wait an hour after getting up early and driving across the state. In addition, when I call UHAUL PODS, I keep getting passed between person and person after waiting upwards of 20 to 25 minutes. The entire POD process is not convinent and not as smooth of a ride as the claim, some of our items were damaged and were covered in wood dust from the cheap pods. Again, not a reflection of the McDonough, GA local store. They were awesome and helped us tremendously make up for UHAUL's error.

Bruce B. 
Rating:
5.0

Today was an awesome day I went to you U-Haul got my U-Haul move my stuff and got it back but gentleman who helped me he was so polite and patient thank you U-Haul

REGINA W. 
Rating:
1.0

When we arrived from another city the manager I assume tall older black male. Talking loud and aggressive To my family member to move there car it's in his parking spot. Cashier was very professional we were highly impressed. But due to the fact that we had poor hospitality and then charged $50 plus $20 because they couldn't find the keys. After we dropped off in the morning. They actually called me and asked if I had the keys still...There not very organized. I'm a retail district manager. And I will not be back due to the poor management and miss opportunities for training. Thank you for time

SHANNON A. 
Rating:
1.0

You guys sending e mail to the wrong person I have never rent a truck from you guys what are you guys doing get your job straight and do your job right

VICTOR M. 
Rating:
5.0

Service was 5 star. Keep up the good work!

THOMAS B. 
Rating:
4.0

Very easy, self service rental process.

Mike W. 
Rating:
5.0

The truck with not up to speed as it should have been however; i use this location a lot and this was a first. They are normally Johnny on the spot with the exception of the black guy that's always rude when I come in. (I'm black also but wanted to point that out)

Craig H. 
Rating:
1.0

Firstly i did not get the truck that I reserved, they did not have it at the time when I showed up. Secondly the substitute that I got a van (because I really need the vehicle at the time was not cleaned and I left the van covered with pet hair.

RICHARD D. 
Rating:
5.0

The computers were down, Frustration was elevated/ But Custer service was excellent and the show went on, everyone went out their way to make things as pleasantly professional as possible

CHERYL A. 
Rating:
1.0

I rented a 26 foot truck for one day to move a one bedroom apartment. I only needed for 3 hours so returned the truck the same day that evening. The Uhaul store was closed, I returned the truck with the proper gas, placed the key in the after hours key drop. The next morning my credit card was over charged! I was over charged for the truck rental, charged a after hours drop off fee and other fees that I don't understand. Never told about a after hours return fee - however was shown the after hours key drop box!! The owner "Crystal" of the McDonough, Georgia, Avalon Pkwy location really screwed us. I'm working with my bank to reverse these fraudulent charges - Uhaul is getting nothing from me. I called Uhaul customer service and "opened a dispute." Waiting to hear back. April 1, 2021

MONICA A. 
Rating:
5.0

Excellent new facility that's huge and has great customer service.

Carl B. 
Rating:
5.0

Have more trucks available. But the guys were EXTREMELY HELPFUL

BRANDON R. 
Rating:
5.0

Everything was fabulous! Friendly staff at both locations Georgia and Texas.

FLOY GLENN M. 
Rating:
3.0

Don't put faulty equipment on the road. I didn't get 2 miles and the tire sensor warning came on I called and advised and the reply was” oh it's a bad sensor on that truck been like that for a while and was advised to go to a gas station and check pressure” my reply well if it's broken then why is it on the road and if I did have an issue how would I know as the lite is constantly on. Also the air was not working and the transmission slips . I paid $290.00 for faulty equipment. I believe I should be due some compensation as I had to continually monitor the situation. 20 years ago I rented a uhaul and in the process the engine blew up and I needed a South Carolina Trooper to convince the lady that we needed help on top of that she tells me there is no such place as Augusta South Carolina I was 1 mile from the Georgia border on I-20 so no I will not be using uhaul again and advise people I know not to your problem is you do. Or maintain your equipment thanks regards Sonny Visocchi

SALVATORE V. 
Rating:
5.0

Great customer service!

christine W. 
Rating:
1.0

Give me a truck that wi like a truck onto like the engine is goi to crank out on me. I did not like how the truck was running at all. Driving through the rain windshield wiper came and almost had accident driving on the highway. Never me again .I rented from u all once never had no problem but this time I'd was bad. I need a credit my experience that I had.

JOYCELYN F. 
Rating:
2.0

Only one person working. Very long waits. My reservation was for 8 AM Got the trailer after 10. Same trying to bring it back. I finally went out and disconnected the trailer and left. I suppose they found it.

HAROLD S. 
Rating:
5.0

Signage could help directing folks from storage to to equipment rental

LEROY S. 
Rating:
5.0

The only thing was the van had the check engine light on and I recommend before renting out y'all vehicle. But it wasn't a problem.

GEORGE C. 
Rating:
5.0

N/A

CAROLYN B. 
Rating:
5.0

The attendant that helped us was fantastic, can't remember his name but recently moved from.NY. GIVE Him a raise, he made a great impression on us with his attitude and work ethic!!

David G. 
Rating:
5.0

To provide some type of step to step up into the driver's seat. I had to have a boost because of weak knees! The vehicle was very nice and easy to drive. (I will be 80 in May! ) It was fun!!

HELEN W. 
Rating:
3.0

Train employees how to treat customers

Travis B. 
Rating:
5.0

Francisco was excellent and very professional!! He was very patient in teaching me how to use the trailer!!!

TAB L. 
No reviews have been submitted for this location.

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