Staff on site able to assist with pick up and delivery of truck. Great location, easy in and out couldn’t ask for a better experience.
Mary L
Bp Burma Rd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in McFarland, WI 53558
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I booked a rental in madison ,wi 1 week in advance. Day before my scheduled pick-up received a call from u-haul that my truck was still being used by someone else and that I would have to drive to a nearby small town to get a truck. This added miles to my rental. they said they would adjust my bill and that never happened. In the future i will check out the competition instead.
john dI was surprised to find there was no counter personnel available, and the gas station attendant was unhelpful. Furthermore, the entire process was not user-friendly. When I contacted customer service, I discovered my account was incorrectly linked to another customer's information, which only compounded the inconvenience. Overall, this was a poor experience, and I hope this feedback helps you address these issues.
Wisconsin BThere is no one there to provide human service for someone unfamiliar with the processes of pickup and drop off. The person behind the counter cannot leave their post and doesn’t have time between customers to wait on U-Haul issues. But the largest issue I ran into was a glitch in the return process that kept me in winter temps trying to get acceptable pics of the vehicle for 20 minutes.
Julie FI was very pleased with my experience. everyone was very helpful and extremely pleasant to talk with. I'd would use them again without a thought. 10 outa 10!
kristi k