Aside from being easy to find, this place was a nightmare. Not enough Verizon cell service to complete my pick up through the app or the website. I spoke with U-Haul customer service who talked to and turned me over to the employee behind the counter, but he wasn't able to complete the process for me. He was, according to the local U-Haul representative I spoke with later, "unsupervised and untrained" He spoke little English and what he did get out was difficult to understand. I wanted to buy a box of bubble wrap while I was there but the location had NO packing supplies of any kind. If it were not for the assistance of the very knowledgeable, very helpful local representative, I'm afraid I'd have had to leave without the truck and hope to find one at another location in Madison — not a situation I'd have been happy to have to deal with at 11:30 AM on a Saturday.
Charles D
Bp Burma Rd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in McFarland, WI 53558
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- 2.5 Average Customer Rating
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