Uhaul decided to switch my locations without notifiying me. This led to excess driving charges because the location they sent me required significantly more driving time to where my activities were. It delayed me over an hour. It also made me late for my sons bday party. I then was billed 45 dollars for gas when i drove the car 50 miles and dropped it off in a hurry. Im legitinately thinking of contesting the bill with american express and having it canceled.
PETER S
Value Store It Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Melbourne, FL 32940
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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The staff at this location are incredible! I had an issue with the return time due to the storm last night in Florida. After I explained my situation, the staff did an amazing job in helping me and accommodating my situation. I will definitely use this location!!!
William MMr. Bryan Brown (Property Manager) is a true, consummate professional when it comes to renting a U-Haul !!!!!!! (& renting a storage unit from Value-Store-It, too). He is extremely: knowledgeable -&- a brilliant "resource"; efficient, effective, & proficient; smiling & pleasant; gr8 business acumen; & conversational ... just to say the very least - during the initial rental quote as well as the pre & post rental. *I would extremely -&- highly recommend Mr. Bryan Brown; Value-Store-It (this location in Melbourne, FL); & U-Haul for 'ALL' of your local & long-distance moves / relocations !!! Also, U-Haul small truck & equipment was fantastic. A/C was oh so good & ultra cold during this 'storage unit move' in this Florida heat.
SCOTT CQuickly, comfortable, friendly
DMITRI KBrian proved timely and professional customer service in receiving, inspecting and processing the truck at turn in. What a contrast to the poor service provided at the pick up location. Well done!!
STEVEN B