I went to pick up a truck expecting to pay a little over the advertised $19.95 price. By the time I checked out, with the deposit and hold placed on my account I was well over $150.00. Next time I think I'll just go to the local Menards and get a truck for $30. The cashier was nice, but i had to do all the work. I had to inspect the truck myself, take all the pictures, check the gas, and then do the same when I returned it. Since I was the one doing everything I should have received a discount. Now I know how to use the Uhaul rental program just like the employees, except I got trained for free. For the amount of time it took to check myself in and out I feel like I should be compensated. When I returned the truck, there was a section on the website (intended for the employee to fill out) to adjust the rate, so I almost calculated a 50% discounted employee rate since they made me work there for the day.
CLINTON R
BB Mart LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Menomonee Falls, WI 53051
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Break needs to be better for safety of the driver.
AJAY NVery friendly service and so easy to pick up and drop off!
STEPHANIE SSnow on the sidewalk and parking lot was not cleared, making it difficult to get to the vehicle, and to get the vehicle out of the lot. The license plate and vehicle were snow covered.
JOAN BVery difficult to upload the driver's license. Probably had to do it 5 times, and it still didn't work. Wasted at least half an hour trying.
Randy V