The staff person named Frank told me I had to wait until my screen on my phone told me the trick was ready to be picked up. I waited 20 minutes and caught him on his way back in the store and told him my truck was to be ready at 11 am and my screen never changed. He apparently didn't pay any attention to my first conversation with him and now told me I had to wait in the same long line I had been in to get the truck and to wait to get to one of the 2 of them that were assisting customers. He had given me wrong info the first time, but didn't care at all. No apology was given. Both of the staff members assisting customers were rude to the customers. Upon return visit, I got Frank again, who has no people skills, but I was able to get out much more quickly the second time. Glad to get away from Frank, the robot.
Moving Truck Rental in Merced, CA at U-Haul of Merced
Moving to or from Merced, CA 95341? Get FREE truck rental rate quotes at U-Haul of Merced.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Merced
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Merced, CA.
Cargo vans and pickup truck rentals in Merced, CA
U-Haul cargo van rentals and pickup trucks in Merced, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Merced, CA 95341. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The remote pay card reader used to avoid having to hand the card to the attendant was not functioning properly, that should be addressed for health reasons.
When I picked up rental the guy who assisted me needs his customer service skills improved. Very short in speech, would not explain why I need to give a third phone number, his response was â€˜ I can just unhook it if you donâ€™t have another number. Had there been another trailer in area I would have unhooked for sure. Very unprofessional, caught me off guard because the manager is excellent and I didnâ€™t expect it from his staff.
The man that helped me was knowledgable in his field he had excellant customer service skills early morning i might add first person of his day he was joyful do interact with thanking him for his time and conversation i hope he climbs your ladder ...your a leader in your field
excellent customer service despite, the whats going right now and short staffed.
Michael was very polite and courteous to me and treated me very well. Nice guy would recommend him to a friend
Best u-haul Ive ever been too
All fine except no gas when I picked truck up
Always great service!
EVERY THING WENT WELL FROM BEGINNING TO END.
Everything went smooth from start to finish
Always friendly staff. Return Customer
Everyone was helpful and nice
I was overcharged for equipment that was never loaded by local office
prompt and courteous
My daughter drive the vehicle I paid for, they put my name instead .. my daughter was in a wreck and they still haven't gotten back to me. They said they were sending 1000. Dollars for everything and haven't done any thing. can you help
The gentlemen had great customer service.
I did the self check in and didnâ€™t need to talk to employees at the location.
The people working , the Merced U-Haul, are great, got trailer and when I got back, they got me out fast thank you for the great work
Your attention with detail and safety so critical. Doing a setup walk through was great I'm disabled not able to actually do the brake lights and hitch check made me feel safer knowing safety came first above all else.
The lady in Merced was absolutely wonderful and if we need to rent a truck again I hope we get someone as efficient and personable as she is. We'll highly recommend U-Haul to our friends. Thank You.
My over all experience was great what can you do to change nothing just keep doing what you do Thanks??
I recently had two positive experiences and then a very negative one this Sunday. I rented the cargo van and though I only used it since 11:30 am with the understanding that I could return it the following day at 11:00 am I ended up returning it at around 6:00 pm the same day after putting at least I.5 gallons of gas than how I received it, I still ended up paying a 20 dollar fee and I donâ€™t understand why if I still could have kept it until the following day with no extra charge. Iâ€™m very upset and disgruntled. I feel that I shouldnâ€™t have to incur any additional charges for returning it at leas half a day early. Consideration and loyalty towards faithful customers goes a long ways in retaining their business!