Drop off point was not as expected and far enough away that UHaul charged me for extra miles. This is bullshit.
Garrett A
The Tactical Medic
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gilbert, AZ 85233
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkDid not see anyone because I dropped off on a Sunday (after hours since they were closed). Drop off was easy, used the app and put the key in the box. Location took us a second to find because our maps didn’t take us to the right spot, but we saw other uhaul trucks in the lot and figured it out.
Ailie KExcellent service.
CURTIS WThe person checking me out was very personable and very nice but the check-in system on the computer was very poor and kept kicking us out and made the check out instead of being a five minute checkout. It took 35 minutes.
Dean PJust dropped off the truck into an empty parking lot and placed key in lockbox. Location was changed and further away from requested location. Would love to give feedback on the prior rental in Palm Springs. Terrible experience!
BARRY W