We had a terrible time trying to find this location. There was not a large enough sign or indication that this was the location of a Uhaul drop-off site. Because this is another kind of business (notary) it made it seem like it was not the correct place. There was only a small sticker on the door that had an indication of Uhaul business. It was extremely frustrating because the business itself was in a plaza that didn’t even seem like a business plaza. To us it looked like a part of the neighborhood. We would not recommend this kind of thing/improperly unmarked business to anyone that is using Uhaul to drop off or pick up a truck from. There needs to be a clearer indication that this place is also a uhaul business! There needs to be better ways to see this is the drop off location. On a side note I very much appreciated the telephone communications and assistance from all of the uhaul representatives that helped me in my difficult situations. I highly recommend keeping the online operators that helped me. They were key in helping me figure things out and I would have not been able to resolve my many issues without having the support from the over the phone uhaul team. Please don’t replace the human phone assistants with robots. The app itself was good but not 100 percent fail proof. I needed phone assistance at least 5 times to complete using the services. Thank you!!
Monica B
R&S Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mesa, AZ 85201
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