The customer service representative who assisted me in picking up the van was rude and unprofessional. I actually had to say something and I almost left to rent a vehicle at Home Depot instead but her coworker stepped in and was very kind. When returning the vehicle I did not have to deal with her so the drop off went smoothly.
Nancy B
Delsea Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Millville, NJ 08332
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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JOSYLINE CFirstly, You cannot hear anything through the glass (it is a check cashing business). Then, they tried to charge me $100 extra dollars until I asked why... I forgot I booked an appliance dolly that I didn't need anymore but she say anything until after I paid and then told me I couldn't return it because I already paid. It would have been nice if she could have confirmed those things before purchase? Especially if you cannot return it. The trucks were parked in the back of the building with the tail of the trucks backed into the brush. When I pulled out the vehicle, I noticed there was significant existing damage on the side of the truck. I was not informed ahead of time so I had to go back into the building to confirm if this was ok - they told me it was fine, someone returned it that way. After I paid $400 for movers to load the truck, my husband noticed the passenger tail light was out. Why wouldn't Uhaul check this before renting out their equipment? It was such a huge inconvenience. I called roadside assistance, they didn't have the light bulb. Due to time constraints and that the truck was loaded already(couldn't switch trucks), I had to drive from NJ to CT with no tail light. I will not rent from this location again.
BRITTANY GTruck was dirty when I received it. Trying to upload the pictures upon receiving was a hassle. $124 for a 40 mins round trip and returned it an hour early. Ridiculous. Overpriced.
Lilyana RGood
HYUN J