This experience with UHaul was a complete nightmare! The mover that Uhul had partnered with walked off the job with completing only 95% of the job, and I want a refund for a portion of the bill. Next, I will be filing a police report because 6,000 rounds of 9mm ammo have gone missing, and I am holding U-Haul and their partners directly responsible!! The place I rented this U-Haul truck is a joke. I was sent into the hood of Milwaukee, and they had more children in the facility than employees who could help. Also, they claimed that I had damaged the truck, and I have multiple pictures of how crazy this truck was damaged before they took possession of it. I am looking for a $25 credit for the gas I put into the truck due to the extremely poor customer service. I am expecting a U-Haul executive team member to be calling me to discuss these matters by next Thursday, September 4th, 2025, at Noon. I have submitted 2 complaints, and then I was cut off and did not receive a call back to complete what I was working on with the U-Haul customer service representative A Very Upset U-Haul Customer, Kevin Hartshorn 414-477-7783 kjhwi19@gmail.com
Kevin H
Printd Packd Shipd
(U-Haul Neighborhood Dealer)
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