Ordered an appliance dolly, didn't have one. Spokeswoman customer service and was told to use my receipt to get the dolly from a different location. The new location charged me for a dolly rental. They told me I could not use the receipt because it was a different contract. I had to rent a dolly twice and pay twice and used one dolly.
JONATHAN H
Vazquez Custom Woodwork
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mission, TX 78572
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Everything was great !
VERONICA Cnull
Angel RTrailer was extremely filthy, including grim on floor. It has many mechanical issues. Door rollers-slides near rusted shut. Door had to be forced up. Door latch spring rusted, would not retract. I bought a can of WD-40 just to be able to use it. This location is near never open. Security Door always closed after 11am on. How do i know! I pass this location daily. I do Not want to report to the woodshop. The guys wont acknowledge or want to speak english. Just the wife. This location satillite should be closed. Im ashamed of what uhaul has become. Even worse, the numerous phone calls inquiries on drop off location, and threats of $300 penalty for wrong drop site. No cust srv communication training what so ever.
JIMMY JThey supplied a 15' truck and car trailer for us this November, 2024 in Mission, Tx. They also attached our Subaru Outback to the trailer securely. We made it to Branson, Mo without incident. We did miss having cruise control.
GLYNN D