We got a fuel charge because the fuel gauge showed that the fuel level was 3/4 full, however we filled up the tank before dropping it off. Customer service was not alot of help because we didnt take a photo of the gauge when we dropped it off even though we weren't told that we were supposed to. Very disappointed with customer service
JASPREET D
The Ups Store 422
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mississauga, ON L5C0A3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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It's a bit hard to find. It's literally INSIDE THE UPS STORE. The process was fast and efficient but they do not provide any moving equipment. No pads, dollies, just the trucks.
RYNE PYou over charge things. SCAMMERS!!!!
MARIA AI will not recommend this location to anyone. After I returned the car and refueled it, they claimed that I had brought it back with an empty tank, even though I only drove 29 kilometers. In fact, I refueled the vehicle with more gas than I used, yet they charged me approximately $120 for supposedly returning the car with no fuel. Please note the following: The gas tank was at half when I picked up the car. I drove only 29 kilometers during the rental. This distance is not enough to consume half a tank of gas. I contacted U-Haul, and they advised me to return to the rental location to resolve the issue. At the location, staff acknowledged that I had refueled the car with more than was required. Later, the location called me and said they would refund only $7 out of the $120 charged. They are now asking me to call U-Haul again. This experience was extremely frustrating and unfair. I am requesting a full refund of the unjust fuel charge.
MUNIR TSecured a reservation for a 10ft truck, the day came to pick up and was not ready, apparently the guy before me extended his usage and no one called or text to say my truck was not ready, lucky they had another 15ft truck on site which was given to me at no upgrade charged, a call would have been nice after all what is a point of making a reservation
RICHARD S