We left the trailer in the overnight drop off location, as the business was not open at all on the date of the return. The staff did not handle the return at all, we were charged for additional days of usage even though the trailer was sitting in their lot, and a separate representative from U-Haul had to contact me asking why I am not returned the trailer, I then informed the U-Haul representative that I had in fact return to the trailer on the agreed-upon date, but that the return location had failed to process the return of the trailer.
KEENAN L
AA Smog Test
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Modesto, CA 95355
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Same as my first comment. Stop charging people additional money for miles driven when that should’ve been calculated from the beginining not the end.
KEVIN MThe truck was just smelly most likely from the previous customer. But everything else went well
SILVESTRE AComplete check out paperwork sooner after truck is returned.
David VVery good service- the agent was prompt and helped me right away
Rohini s