James was more interested in getting out to go to the Yankee game that evening. He did not do a walk around the vehicle with me to note any existing damage or the vehicles overall condition. Upon returning the vehicle, he claimed there were issues. Ie. Vehicle was dirty and the bumpers were damaged. I told him that I gad taken pictures prior to signing the paperwork. He wanted me to pay for the damages and I refused. Tried to show him the pictures but he didn't want to see them. "I guess I'll have take you on your word" is what he said to me. Very unprofessional.
JOSEPH T
Celtic Speed Motorsports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Montgomery, NY 12549
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
James was a big help.
JAMES FNo where to park/no clear signage for entrance. Hard to find. No apparent staffing or entrance. Would recommend another location.
RYAN Kthere was no one there. they had hours listed on the website, but no one was there during "open" hours. no set location for dropping off equipment
CHRISTIAN ANo instructions, it was confusing and telephone number on location uncaring . Took me 1/2 hour to get key and van thanks to direct call to U-Haul
David C