The person who waited on me was very professional. She remained calm, even though her conversation with Uhaul seemed strained.harold H.
Moving Truck Rental in Moorhead, MN at Macs Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Moorhead, MN 56560
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The air conditioning on the truck did not work and had to be serviced before I was able to load as daily temperatures were in the 80sJames H.
Our van broke down during a move and we needed a quick replacement as we were hauling a small trailer. We were able to get a rental within 20 miles of our breakdown. The young lady at uhaul rental was exceptional that got us into our very clean rental. It hauled great and we were thankful to be able to continue our move. Our drop-off was also just as good and efficient. Overall it was a great experience. Uhaul came through for us. Thank you.JASON W.
Make sure to confirm the drop off location with the customer as it had changed since I made the reservation and the neither uhaul nor the pick up location informed me of this and the new location was 70 miles from the original drop off location which is a big city.Charles W.
Efficient! Quickly in and out!Todd H.
We planned to pick up trailer in Fargo at 9am. Location was changed to Moorhead which wasn't a problem, except the pick up time got changed to 10am as the Moorhead location did not open until then.RONALD LOREN G.
First off I selected another location as my pick up site and was never notified of the change. Didn't find out until I got to the wrong place! Secondly your app wasn't working so I had to go inside to finish the transaction... why have an app if it doesn't work?PAUL D.
The UHaul was dirty and they didn't even hook the trailer up for us.Hope P.
Driveway is unnavigable. Large potholes throughout.CHRISTOPHER F.
Great place. All staff was very knowledgeable and helpful.Matthew B.
Not enough space to hook up a trailer.Clay D.
Was supposed to return truck contactlessly through the website, return process refused to accept pictures. Called inside to Mac's for help and they were very helpful and got us taken care ofRay C.
My reservation was moved to this location. I was not offered the additional 50 miles for this moving of pick up location. They were extremely slow and when they handed me the keys they just pointed me in the general direction of the truck. I was very dissatisfied!DEBRA R.
The representative was fair and attentive to customer serviceLUES L.
Stood waiting to pick up trailer for over a half hour. Had to give information 4 times before the attendant finally got things entered. Wasn't all her fault as the person that originally took my call was at a different location. They really need to provide numbers for the local shops...dale S.
The cab was dirty. We took out garage and you could see where a beverage was spilled and not cleaned up. It was only at 3/4 of a tank when picked up so that is what we filled it to.Jeff N.
Mileage was not correct- overcharged with very delayed response.Karen V.
Were not ready with the dolly and pads we requested.Douglas M.
Just return equipment The same way you gat itNorberto G.
The guy that helped had a great attitude and knowledge of equipment.David H.
Employee was upset with me because I had to keep my trailer an extra day PLUS I had to rent a 2nd trailer also. I drove to Moorehead from Wahpeton ND to get n return trailer, plus I had a added 4 hour drive to SF and 4.5 hours back X 2 trips...to pick my stuff up alone, I packed everything myself n took longer than I expected , that's why I had to keep it an extra day . In the past 2 weeks I've had surgery, cared for my dying father, whom just passed away, & had to get my stuff out of the garage of the apartment I was renting, I just moved to Wahpeton 2 weeks ago. It's been a crazy couple of weeks , to say the least... I didn't appreciate the attitude I received on the phone, at Macs.... I give Uhaul TONS of business, & am great full for the services I have received..until now. I also received a complimentary month of storage rental in FARGO ðŸ˜³ they had nothing in Wahpeton or nearby ! I'm renting a unit currently in Sioux Falls SD, why not give me a free month there?? I'm not driving 45 minutes to Fargo for storage... would you?? Thank you for listening JulieJULIE D.
The taillight doesn't work for all aspects. The flashers, brake lights and blinkers work but the running lights did not work. Had to be followed home. Not sure what the problem was that they didn't glow when lights turned on.Marcia K.
Great, helpful service.CHRISTOPHER A.
Young man was helpful when checking in.Jill S.
Can was very dirty, certainly not cleaned like U-haul suggests. Putting your customers at risk. I complete mobile check in to avoid any contact... Would think there would better cleaning processes put in place.Tanner J.