I first went to get a ‘5x8 trailer at the Park Hills location-which I had reserved. After I gave the guy my card he told me that I had to pay for my previous rental????!!! And I told him where that was and that I paid for it before the manager even gave me the key to leave!! So Without knowing that he processed the so-called amount due; I went back to Fitzgerald’s for a rental!! How can I get that so-called due amount back into my bank??? Please help me?? I sooo much would appreciate it!! I now only have $160. To last me until the 3rd for my SS!!! Please help me?? Thank you!
WANDA F
Fitzpatrick Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morehead, KY 40351
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Customer Reviews
- 4.0 Average Customer Rating
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Absolutely nothing. very friendly and asked many questions about the trucks performance leaving me, the customer, impressed with their concern for good service.
kenny aThere was no windshield washer fluid, and when I pulled off the lot, it was 7 miles until empty of gas. It was returned with 118 miles to empty.
CHRYSTAL WThese people were great. For uhaul company I'd like to note. Consider the address of the person in stead of pickup location. I lived 12 miles away in opposite direction. That added 24 miles to my trip. Plus the drop off was 5 miles past my storage unit. As usual I get a mileage charge added. I'd rather pay it up front than get it added at the end. Be more generous on mileage allowance.
RICK FI have already lodged a complaint regarding the add-on of the mileage to our contract. The place for picking up And delivering the furniture we got the truck for was very remote, and the mileage was not unusual. We were not ask where we were going from the pick up spot for the truck. Obviously pick up And delivery of the truck is not the same as pick up and delivery of the furniture we were moving.
Richard G