WORST place I have ever rented from. 10/10 DO not recommend. Very unprofessional. Contract did say to return U-Haul to original pick up location BUT, he told us we could drop it off near our destination. That costed us $300 dollars for a wrong drop fee. When we called him to ask about it, he claimed he had never heard of a wrong drop fee. We filed a dispute. The area regional manager was no help either. He was very rude and has very poor customer service skills. So, we lost out on that money. DO NOT rent from them.
ASHLEY H
Fitzpatrick Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morehead, KY 40351
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Just an unprofessional operation all the way around.
JEREMY BThe employee handling this at the above location was unprofessional, unbothered and uninterested in my questions ir concerns
MICHELLE JVery disorganized and uncomfortable. I prefer the one I went to last time.
Allie BHave equipment available instead of us having to go out of town to rent anything.
Brenda G