There’s two doors to walk into. There was no one to greet me, no one was around. I waited for minutes and no signage or anything about what to do. I needed to go so left with the U-Haul trailer only to be chased down by a salesperson who eventually took care of me and checked me out. Not good signage, way finding, and no front desk attendant was present at 10 am.
LANCE R
Olson Motor Company
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morris, MN 56267
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Printed instructions for hitching and loading properly should be given to the customer. Why do u assume the customer will be responsible or take the time to go online on their phone in a rainstorm to look the info up???
NANCY RWhen I arrived I was pointed to a location to back the trailer into and then unhook it (myself)! The parking lot was not paved, muddy, and the mud dragged into my truck from my shoes due to unhooking the trailer myself is still the only dirt inside my truck. I will need services again in August and I will do my best to use any service other than Uhaul.
ROGER GTires on trailer were in poor condition. Air pressure in one tire was 22 psi while the other side had 61 psi. Both valve stems were missing caps. Attendant said that they are instructed to only hit the tires with a piece of wood to determine if the tires are inflated correctly. Attendant did file tires with air and install valve caps.
PAUL DIt was in a mud pit when I had to pick it up. When I got to the truck, nothing on the app said anything about the key being in a box at the building that was back through the mud pit. I totally understand the weather was the cause of this, but ultimately it would have been a lot nicer to have the key closer to the trucks after I was covered in mud.
Elizabeth M