We tried to drop off the vehicle, but nobody was there. We called the number posted, and we were told that we would have to wait at least an hour before anyone would be there. We left and tried to return it later, but there still was nobody around. I dropped the key off at the key drop-off box and left only to get a text ten days later asking if I dropped the vehicle off.
LAIRD C
Past 2 Present Towing & Recovery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mount Pleasant, PA 15666
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The people at this location we're friendly and we had a great experience with them, would recommend past 2 present to anyone looking for a u-haul or a tow!
Phillip BGreat communications, easy transaction,, will use again.
David HI rented it twice the last time was 3 weeks ago. I'm still getting calls asking if I returned the uhaul. I returned it that day. Then they put a hold of my bank card for a week and then dropped it then did it again. I got another message again this morning asking if we returned it! Very incompetent very unprofessional.
thomas aNo employees at the site or answering site phone numbers when I had a reservation. Had to call uhaul main number. U-Haul employee that I spoke to on the phone was very helpful and got me going but it was a hassle to email photos and whatnot. The lady I spoke to gets a 10 out of 10 the location gets a 1. I feel I should have gotten a discount for the hassle of having a reservation and having to spend an hour figuring what to do with no employees there or answering.
Brandon B