Amazing experience
matthew m
Macs Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fargo, ND 58103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Clerk did not speak much. Not very friendly. Added insurance without even discussing it with me. If I had not been standing where I could view his computer screen, I would have never noticed. He basically handed me the keys after entering the information. No going over forms, not even showing the location of the truck, nothing. Very dry demeanor with zero customer service. I eventually just asked, "I am assuming the trucks are this way?" As I pointed toward the front door....
Abraham IDidn't come out to check trailer or help disconnect from the vehicle. Just told me to do everything and put the trailer back. He acted like I was putting him out. Terrible customer service.
STEVE OThe truck was not cleaned out and there were moving blankets and trash. The cab had cat food on the floor and the windows had dog nose prints all over them.
DEBORAH PI drove exactly 10 miles, and put in $15 in gas. At turn in, I was told it was a little short. So your vehicles cost over $1/mile to drive? Also, there was a box of used Xmas items in back of truck from previous renter. Next rental (and I've done 4 in the last 12 months), will be with a different company to compare
CHRISTOPHER H