The guy was helpful. But the van was extremely dirty. Trash all over. Smelled inside because of all the trash under the seats. Overall not a good experience.
JAE H
PostNet
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in MUKILTEO, WA 98275
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Every thing good
APICHAT PBox of truck was a mess when I got it. I had to sweep and clean it out before I could use it.
Owen SWas easy and staff was very helpful. online check-in did not work. Store clerk was able to help me.
STANLEY SThe owner of this location knowingly rented me a 15 foot truck with a dead battery. He knew ahead of time that there was a problem with the battery, but apparently he did not care one bit. I had to jump the truck 3 times using my own jump box. What a pain in the rear that was. When I returned the truck, the clerk was rude, unwilling to help me resolve my issue. When I mentioned the dead battery, he refused to offer any help. He gave me a phone number to call, ignored me and just looked down and played with his Smart Phone. So I left, went home and I opened a complaint with U haul Corporate and spoke to Raymond, he assured me that they would make it right and they did. I received a Phone call from Mitchel the District Manager 48 hours later and he issued me a credit for the hassle and inconvenience of receiving poor customer service. From now on, I will only rent from a Corporate Store where the employees know and maintain the equipment. No more independent retailer rentals for me.
GREG T