I reserved a truck on line and it appeared to be a done deal and then everything went crazy. Received an email that they didnt have a truck in Lubbock and gave me the choice of driving 1 hr or 1.5 hrs to pick it up. I went all over Lubbock and West Texas to get the truck and equipment. . Was charged twice for blankets. Horrible waste of time when you don’t have alot. Was called at 11:50 to see if I was going to pick up the truck and when I got there at 12:15 they were gone to lunch til 1:00. Horrible experience, will think twice before I use UHaul.
TAMI M
Shipmans Body Shop Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Muleshoe, TX 79347
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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After hours drop off, no one was.at the office.
SHANNA D